Cadence Cycling and Multisport Centers - cycling and triathlon training, bikes, framesets, components, wheelsets, apparel Financing Now Available

Dear Cadence Athletes & Customers,

It is with heavy hearts that we announce the closing of the Cadence Cycling & Multisport Center in New York City at the end of business Sunday, May 17th.  When we opened our original location in Philadelphia five years ago, Cadence set out to establish a new standard and a new direction for high-end products, world-class coaching and first-class customer service for cyclists and triathletes of all abilities.  We're proud that business has grown every year in Philadelphia, but the New York City venue, which opened two years ago, was a victim of the economic downturn.  Cadence's New York City location was specifically chosen to be in close proximity to the financial sector and investment banker clientele, which were hit the hardest in the global recession. 

Closing was a very difficult decision to make as we fully believe in the Cadence concept and plan to grow it by opening additional locations in a more favorable economic climate.  We created something that didn't previously exist thus we accomplished what we set out to do by building the finest cycling and multisport center in the world right here in New York City.  We couldn't have done it without your loyal support.  Thank you from the bottom of our hearts. 

Below is information to address questions you may have about this transition.
 

New Hours

The Cadence Cycling & Multisport Center in New York City will remain open for business through Sunday, May 17th.  The new hours of operation will be Mondays through Saturdays from 10 AM-7 PM and Sundays from 12-5 PM. 


Retail Operation

The complete retail operation will remain open though May 17th.  Items will be sold from our enormous stock of new 2009 bikes, equipment, clothing and gear from all the major brands.  We have a deep inventory in stock and available for purchase today.

Cadence will fulfill all bike orders by May 17th for which there is a deposit.  However, a refund is available upon request.

Cadence will fulfill any pre-paid good or service by May 17th or will grant a refund upon request.


Classes & Services

Unfortunately Cadence will no longer be conducting member classes at the New York City location effective immediately.

The service center for your mechanical needs will remain fully operational through May 17th.  

Cadence will continue to conduct lab testing and bike fits while the New York City center is open.

Refunds are available upon request for any pro-rated balance remaining on any pre-paid service such as Books of 10, bike valet and locker rental.


Coaching

We hope that you will continue to be a member of the Cadence family by converting your coaching program to a remote coaching plan.  Ever since we first opened for business, Cadence has successfully created customized training programs for cyclists and triathletes through remote coaching - from weekend warriors and dedicated amateurs to elite and professional athletes.  Cadence designs coaching programs for athletes as far away as Europe (Cervelo TestTeam's Dominique Rollin), Canada (professional cyclist Francois Parisen), and a pair of California-based outfits: the U.S. Marine Corp Triathlon and Running Programs and Team Helen's cycling club.  The highly-trained staff of certified expert coaches under the direction of Brian Walton, an Olympic silver medalist, Canadian National Champion and former pro cyclist, is passionately committed to helping you achieve your cycling and triathlon goals.  Cadence coaches possess a commitment to excellence that includes an unquenchable desire for the latest scientific data and training research breakthroughs so that they can help you stay ahead of the competition. 

Athletes coached by Cadence are able to take advantage of another Cadence innovation: Cadence TV is home to hundreds of workouts and stimulating videos including some shot with a helmet camera.  Athletes personalize their workouts on Cadence TV by specifying their target heart rate and power zones. 

It's easy to convert to remote coaching.  Your Cadence coach is ready and willing to help you make the switch today.  However, full refunds are available upon request for any pre-paid coaching service if you decide not to continue with Cadence coaching. 


If you have questions about what the closing of the New York City location means to you, please contact Cadence at 212.226.4400.  We apologize for any inconvenience and hope you will allow us the opportunity to continue to serve you.  Please visit us at our Philadelphia location and online at www.cadencecycling.com.
 
Thanks again for your support.


Cadence Cycling & Multisport Center